Frequently asked questions
What is the return policy?
We stand by the quality of our products. If you’re not satisfied, please contact our customer support team within 30 days of delivery to request a refund.
Do you lab test your products?
Yes, all of our kratom products undergo third-party lab testing to verify purity, cleanliness, and alkaloid content. We believe in transparency and quality assurance with every batch.
When will I get my order?
This will depend on your shipping Preferences. We offer ground which is 5-7 business days, Priority mail which is 3.5 business days and Overnight shipping.
Can I take kratom with other supplements or medications?
We recommend consulting a qualified healthcare provider before combining kratom with any other substances, especially medications or supplements.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. We also offer FREE SHIPPING on orders over $49!
Still have questions?
Please fill out the form below and we will get back to you ASAP.